Category Archive: Managed IT

Cost Of Managed IT Services In New Jersey

In business, it is essential to compare prices and stay competitive. An analysis of the relative prices of managed IT services in New Jersey by HotHeadTech.com reveals the price of maintaining your technological edge may vary more than you think.

Cost of Managed IT Services

We all know that information technology often spells the difference between a successful company and a run-down business.

The number of tech companies offering managed IT services in the New Jersey area alone serves as proof of this particular service’s skyrocketing demand.

What does this mean for you as a small business owner? Well, for one, it means that you will have more options to choose from to supply your small business IT support needs. It also means that you will have to sift through various companies of varying effectiveness, work culture, and perhaps most importantly, billing practices.

While most service providers offer services at a flat rate, experience has shown that this often favors the service provider than the business owner. A well-conducted cost-benefit analysis will show that flat rates are neither scalable nor supply a significant ROI value on your provider’s service range.

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NJ Scalable Managed IT Services

If your business is located in New Jersey, then you should already be aware of the near limitless potential for scaling up your business due to its potential as an economic and business hub.

If you play your cards right, you can leverage your location to make the most out of the services – particularly the MSPs — and clientele available to you.

NJ Managed IT Services – What’s The Ballpark?

Now, most MSPs are available at a flat rate of $35-$65 per month for a single user. This bundle is typically inclusive of support for hardware and software related issues and monitoring and other miscellaneous services.

Before you decide to subscribe to one service bundle, it is important to understand just what services are offered and if they align with your company’s needs.

Some of the factors that determine just how much you should pay for these services include:

Complexities Of IT Infrastructure

It stands to reason that bigger companies will have more complicated business processes, and consequently require more advanced IT services.

If your business is more medium-scale than small, you’ll have a larger workforce, more clients as well as more complex IT processes to keep everything running smoothly.

As a result of this, managed IT services that can adequately cater to your specific needs will need to consider business applications, your larger workforce, and all the data generated by your organization.

It is easy to see that these requirements will vary from business to business and from owner to owner as each business manager may choose to focus more on one aspect than the other.

Managed IT Support – What Can You Expect?

It will make no sense to pay for all the IT consulting services you need while ignoring essential support services that will work to bail you out when something unexpected occurs – and trust me, something unexpected will happen.

In addition to an MSP’s per-user rate, you also need to consider how their rates factor into the services they provide. You want to choose an MSP that offers services you need at a comfortable price.

Here’s a checklist to make sure you’re hiring the right company. They should:

  1.  Have a patient and helpful customer support service
  2.  Be proactive in their problem solving
  3.  Consistently monitor your systems architecture
  4.  Utilize the most up-to-date endpoint security techniques
  5.  Implement contingency planning including adequate data backups

What Not To Expect

You should understand that while flat-rate pricing may seem appropriate for your present business needs, you may need to opt for a new plan that covers your business in the event that you switch to new business applications, hire new staff or purchase new equipment.

You should also know that these contracts don’t include Microsoft 365 or other services that require a subscription. You can have these billed separately, but more importantly, they should be reviewed and kept track of by an IT support technician.

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Do You Have In-House IT?

It doesn’t matter if you have a skilled, in-house IT department. The whole point of an MSP is that it provides services that are tailored to your particular business needs and, as such, has the experience and skill by way of specialization that most in-house IT departments can only dream of.

You can choose to employ an in-house IT team for your day-to-day needs while keeping an MSP on retainer to handle the truly esoteric issues.

This is known as a co-managed IT service, and it is gaining popularity in small and medium scale businesses to get the best of both worlds.

Managed IT Support Services in New Jersey

If you’ve followed this article closely, then you’d recognize that the choice of a managed IT service in New Jersey is one that is dependent on several seemingly small, but extremely important factors.

It requires a great deal of assessment and analysis to select the right MSP that grows with your business and provides the exact type of IT service when your company needs it.

HotHeadTech.com is uniquely poised to be such a partner. Our track record shows that we have the skills and experience to tackle your IT needs proactively and efficiently. Our clients’ great testimonies demonstrate our commitment to ethical business conduct, transparent billing practices, and dedication to making the best out of every business we partner with.

Contact us today for a quote, and we’ll get back to you right away.